History was made on the 25th of September 2020 as PeopleStrong went live with our first customer that is based in the Philippines – Inspiro.
Inspiro is the outsourcing specialist with a network of 32,000 customer champions across 51 strategic locations.
They deliver multilingual, end-to-end, value-driven CX solutions to the world’s leading brands, enabling our clients to optimize processes, exceed metrics, and surpass overall customer satisfaction.
Implementations kicked off in July 2020 and work happened immediately to collate and clean the data that was to be migrated from offline into
Recruit.
By moving into a structured recruitment system, Inspiro was also able to deploy the best practices embedded in the system to streamline their hiring process in the highly competitive ITeS industry.
The 2 months implementation cycle was made possible by working closely between PeopleStrong implementation team and Inspiro project committee through weekly and monthly governance meetings.
With Recruit, 45 recruiters at Inspiro would be able to wean off their offline sourcing process as it became hard to maintain consistency across recruiters.
Salary fitment approval workflow helped to shorten the turnaround time between a candidate salary proposal and getting the necessary management approval.
Offer letter generation became automated and candidates (as well as vendors) are getting a better user experience with the platform.
“Despite the numerous changes on requirements and modifications, PeopleStrong still managed to deliver within the target launch date. Their resourcefulness, creativity, and diligence towards meeting our requirements have been very critical to our success”, said Hazel Joyce B. Camacho, Vice President, Talent Acquisition at Inspiro. “As we soft launched the tool and complete the roll-out of Onboarding, we look forward to their constant support and flexibility in adapting to our key business processes.”
With a single source of truth, source conflicts would not happen again and that also made online meeting scheduling with the interview panel a breeze.
All these will help to accelerate the process of hiring 2,500 to 3,000 new employees every month.
“PeopleStrong is proud to co-partner with Inspiro team in going live with Recruit and adding another feather in our cap,” shared Ankur Sehgal, Regional Director APAC at PeopleStrong. “We are delighted to equip Inspiro Talent Acquisition team in realizing their vision of transforming talent acquisition to a solid virtual interface, therefore creating new Ways of working in hiring. By doing this, we have enabled Inspiro talent acquisition team maximise their potential through PeopleStrong Recruit.”
PeopleStrong is Asia’s leading Work and HR Technology company, headquartered in India. With almost a million users from 350+ enterprises across industries, PeopleStrong impacts the people productivity and experience agenda of enterprises and accelerates their journey towards the #NewCodeofWork. PeopleStrong’s product suite includes next-gen applications in the space of HR Technology (Talent Acquisition, Human Capital Management, Talent Management), Productivity, Analytics and Platform. Known for its penchant to innovate, PeopleStrong has many firsts to its name, the recent one being the application of Machine Learning in Recruitment (through Match Making) and Employee Experience (through Asia’s first HR Chatbot Jinie). PeopleStrong is the first company in the space to be successfully assessed on SSAE18 and recently won the prestigious CIO’s Choice Award for Talent Management on Cloud.
Inspiro is the outsourcing specialist with a network of 32,000 customer champions across 51 strategic locations. We deliver multilingual, end-to-end, value-driven CX solutions to the world’s leading brands, enabling our clients to optimize processes, exceed metrics, and surpass overall customer satisfaction.
Inspiro is owned by Relia, a member of Japan’s Mitsui Group.
